To enable step tracking, go to the “Steps” tab in your Carrot app, and tap the “Enable Steps” button. Since you will be tracking with your phone, select “Step Tracking with Apple Health”.
You may need to authorize Carrot Rewards to access your step data in Apple Health. If you mistakenly refused this access, you can enable it again by going into your phone settings, selecting “Privacy”, and then “Health”. Select “Carrot” and toggle the setting so that it is on. Go back to your iPhone settings, and in the “Privacy” section, select “Motion and Fitness” and enable “Fitness Tracking” and “Health”.
Please note that the “Steps” feature is compatible with iPhone models 5S and higher. The iPhone 5, 5C, 4S and earlier do not have built-in accelerometer capability, and as a result we do not support these devices. You can still earn rewards by participating in our other offers (e.g. referring friends and completing quizzes).