Troubleshooting Steps
- I've tried everything and my Fitbit Steps won't sync. What can I do?
- I haven’t opened my Carrot app in a while and noticed that my rewards for Steps aren’t showing. What’s going on?
- Why is my step count in Carrot different from the step count in my other fitness apps?
- Why isn’t my Carrot app tracking steps with my Garmin?
- I just upgraded my iPhone and now I can’t pair my Apple Health with Carrot to track my steps. How do I fix this?
- Why isn’t my Fitbit syncing with Carrot?
- I have reached my step goal on Fitbit but I have selected Google Fit/Apple Health on Carrot Rewards. Do I still get my rewards?